Shipping & Returns
Free Worldwide Shipping
We offer free standard shipping to all countries worldwide. Your order will be processed within 1-2 business days.
Estimated Delivery Times
- United States: 5-7 business days
- Europe: 7-10 business days
- Asia Pacific: 7-12 business days
- Rest of World: 10-15 business days
You will receive a tracking number via email once your order has been shipped.
Return Policy
We want you to love your PROMIADA gear. If you're not completely satisfied, we offer hassle-free returns.
Return Conditions
- Items must be returned within 30 days of delivery
- Items must be unworn, unwashed, and in original condition
- Original tags must be attached
- Return shipping costs are the responsibility of the customer
To initiate a return, please contact us at support@promiada.com with your order number.
Exchanges
Need a different size? We offer free exchanges for size changes.
Contact us within 30 days of delivery to request an exchange. We'll send you a prepaid return label and ship your new size once we receive the original item.